Monday, July 14, 2008

Muddled Management Model
(updated minutes after original posting)

Ever work in a place where employees generally agree something should be done in management ranks, but nobody in the management ranks is clear who should do it? I call that the Muddled Management Model. Defined as:

* lack of clarity of roles prevents accountability
* no "change anxiety" since nothing really changes
* attempts to fix the model are unsuccessful since the people being fixed don't agree on who has authority to fix them.
* ample opportunity for micro-management, since no time is spent on larger issues
* same discussion, different meeting
* passion about work is discouraged in order to prevent passion from reaching the upper tiers

How does this happen? Lack of vision and attention to coordination of management actions are my favorite theories.

What can you do? Survive. There are worse places to work. And there's always a chance a new top leader will appear and clarify responsibilities.

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